These Terms and Conditions (the "Terms") govern the services provided by InsureMate, a brand owned and operated by Katana Global PTY LTD (referred to as "we," "us," or "our").
1. Introduction
InsureMate is a lead generation and direct marketing platform that connects individuals with insurance products and services that add value to their lives. We partner with various product and service providers, third-party providers, as well as marketplaces.
By subscribing to the InsureMate platform, we will bring you the latest deals, specials, promotions, and more in various industries, including but not limited to:
We will send you, or facilitate the sending of, marketing communications via multiple channels, such as automated voice messages, SMS, WhatsApp, email, and outbound calls from us or our partner call centers, to keep you updated and informed on the latest specials, deals, and promotions we have on offer. You can check out our Privacy Notice to see how we will responsibly use your personal information to achieve this goal.
You can choose to stop hearing from us at any stage; we will always provide you with that opportunity. To opt-out or unsubscribe, please see below.
You may also register on the National Do Not Contact List, which can be found at www.dmasa.org.
2. Visitors and Customers
If you have subscribed to our services, then you are a "customer."
If you have chosen not to make use of our services and are just visiting the website, you may browse certain features as a "visitor."
You need to read and understand our Terms and Conditions because by becoming our customer, you agree and consent to be bound by them. Should you not agree with the Terms and Conditions, please opt-out of the services we provide.
As a customer of our services, the collection, use, and sharing of your personal information are subject to our Privacy Notice.
You can contact us at any stage at hello@insuremate.co.za with any queries or concerns you might have. We appreciate your feedback to improve our services and welcome compliments.
3. When You Are Contacted
We may contact customers both on our behalf and on behalf of our third-party providers. This contact may occur via various channels, including but not limited to:
The purpose of these communications is to inform you about products and services that may be of interest to you.
4. Becoming a Customer – Agreeing to Our Terms and Services
By subscribing to our services, you agree to:
5. Opting Out / Unsubscribing from Our Services
If you wish to opt-out or unsubscribe from our services, you can:
Please allow a reasonable time for your request to be processed.
6. Changes to the Terms
We may update these Terms from time to time. Any changes will be posted on our website, and, where appropriate, notified to you by email. Your continued use of our services after any changes indicates your acceptance of the new Terms.
7. No Liability
While we strive to provide accurate and up-to-date information, we do not warrant the completeness or accuracy of the information provided. We shall not be liable for any loss or damage arising from your reliance on such information.
8. Our Promise to You
We commit to:
9. Your Promise to Us
You agree to:
10. Your Privacy
We collect personal information about you as a customer or visitor to our site. You can find out more about the personal information we have about you, how we use it, and your rights in our Privacy Notice, which can be found here.
11. Governing Law and Jurisdiction
These Terms are subject to the laws of South Africa, and you agree to the jurisdiction of the KwaZulu-Natal courts.
12. Our Information
In terms of the Electronic Communications and Transactions Act (No. 25 of 2002), our details are:
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